Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JM

    “So responsive and always friendly. Karen is the best!”

  • TB

    “APA aka Karen does just what a “problem solver” does. Efficient. Professional.On top of it!”

  • CA

    “Your reply to emails and request had been quickly fulfilled, I really appreciated that . Cheers.”

  • LB

    “Karen is helpful, informative, and responsive to my needs, and to providing insurance solutions that grow with my business.”

  • RA

    “Took care of me in my time of need right away. Thjank you.”

  • VP

    “You guys were available immediately to get anything taken care of whenever I had any requests.
    That is what is very impressive. ”

  • M

    “Karen always answers my questions in a timely manner and helps to ensure my business has what it needs to function properly and without incident. Wonderful experience. ”

  • PK

    “I live in the SF Bay Area and unfortunately had some thefts of my gear. They have been great in giving me coverage. The last time they the underwriters needed more things documented (not sure because it was a bigger loss) so make sure you get your serials submitted and keep a copy. it took months to get the claim paid, however, they did eventually pay which is the important thing. Karen Stetz has been my insurance agent for years and always has been highly efficient and responsive to any question I had. I would definitely recommend APA. ”

  • PF

    “Great to work with speedy tune arounds”

  • TR

    “APA has great communication, I can’t say the same from CNA though. Price is a little steep also. ”

  • KP

    “Sometimes my work eclipses my ability to stay on top of the daily administration requirements of a small business. Your prompt reminder that I had missed a renewal deadline allowed me to correct the situation quickly and without any serious harm done. Thank you for being there to back me up when I needed it.”

  • T

    “I’ve been insured through APA Insurance Services for many years. The service has been exceptional. I had a claim a few years ago and it was taken care of quickly without any issues. ”

  • S

    “Karen always responds within minutes of my emails, it’s almost superhuman! She’s really informative about all the requirements I need as a photographer and has been a great help in an otherwise confusing world of business insurance.”

  • S

    “So convenient , efficient and super fast. I trust it because it is managed by people who know photography business. And Karen was SO responsive and trustworthy.”

  • J

    “You guys are great. The process and renewals are easy however, the actual insurance company can be slow to respond sometimes. Especially when I need a certificate of insurance at the last minute due to a last minute job.”